MIXED THAL 

Q&A PAGE 

Terms and Conditions for

MIXD THAL LUNCH BOX MEALS 

Hours of business

Current operating days are Thursdays and Fridays until 3:00pm

Placing orders

We use Halal meat only

Please clearly state your allergy information and dietary needs

Orders must be placed paid before 11:00am on operation days

Orders can be placed 3 days in advance of delivery

Minimum order for delivery is £15

For Large orders over £100 place at least 4 days before

Payments

All orders are on pre-paid basis

Use the PayPal link provided

Or contact us for more payment options

Delivery

Lunch delivery will be made between 12:30 and 3pm

Delivery will be made in order of first contact, first serve basis

Delivery within 2 miles radius of Ilford IG3

Delivery charge of minimum of £2:50 per delivery

Large group/ party orders delivered within 10 Miles radius

Free delivery on orders over £100

Please allow time extra time for large orders

We endeavour to deliver all orders within the reasonable time specified,

but there may be occasions where this may not be possible due to external influence, i.e. traffic, weather, etc.

Promotions and offers

Where there’s multiple offers, only one offer will be applied

NHS staff offer will be determined by verifying the location of delivery.

Concerns & Complaints

We hope you will be happy with our food and service, but should you have a concern, please speak to a member of MIXED THAL staff.

Terms and conditions of sale of samosas

 

• All samosas are sold frozen, unless part of catering package

• Minimum order of £20 applies for delivery 

• Delivery restricted to 10 miles radius of East London

​​• Delivery areas for large orders can be extended-please call to confirm

• Delivery charges may apply

• Cash/card payments only on delivery

• Collection can be made subject to prior agreement

• No returns 

• Promotional offers are limited to a time period, two consecutive/ or competing offers will not be considered on the same purchase

 

We hope you enjoy Mixed Thal Samosas, but if you do have any queries  or require additional information please email mixedthal@mail.com

Frequently asked questions

Q: Are all the food halal?


A: Yes we source and use all halal ingredients.




Q: How far in advance should I make the order?


B: For frozen samosas order should be emailed by 5: pm at least 2 days before you expect your delivery. During the festival period order should be made at least 4 days prior. For large orders for frozen samosas at least 1 week, and for catering at least 3 weeks in advance of your event (some exceptions may be considered).




Q: Will I be given a delivery slots?


C: Yes, in most cases we can agree a time slot for delivery: Delivery can also be made on Saturday and Sunday by 5 pm last delivery.




Q: Is it possible to arrange collection?


D: Yes collection can be made with prior notice and agreement.




Q: What is the best storage condition for our samosas?


E: Frozen samosa should be kept flat in freezer at -18c or below.





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